Contact Us

Contact Us

Need Help? We're Here for You

If you have any questions, comments, or need help with our products or services, feel free to reach out. Our team is ready to assist you.

1. Email Support

For general inquiries, order assistance, or troubleshooting, send us an email at service@botslab.de. We aim to respond within 24 hours on business days.

2. Sales & Business Inquiries

Interested in partnerships, wholesale, or distribution? Contact our sales team at business@botslab.com. We'll get back to you promptly.

3. Technical Support

Experiencing technical issues with your device? Please email support@botslab.com with your model number, firmware version, and a detailed description or screenshots of the problem.

4. Corporate Address

Smart Network Co. LIMITED 
2/F, YAU TAK BUILDING
167 LOCKHART ROAD
WANCHAI,HK
852 64830046

We value your feedback and are always striving to improve. Thanks for choosing botslab.de!